Important: with respect for all, Regina Tango has decided to keep the showroom closed but our e-commerce site remains open, we will start shipping after April 3rd.
You can proceed with the purchase of the Regina Tango shoes through this web site. Once you make your selection, you will receive an email confirmation for the receipt of the order and a subsequent email from our Staff with the availability of requested items and shipping date.
The customer can withdraw from the contract by sending the notice of withdrawal, at the latest within 10 working days from the date of receipt of the goods, with attached photos of the product, specifying well the reasons for withdrawal.
The customer must return the shoes received at his expense within ten working days, shipping costs will be borne by the company if the product Regina Tango presented errors of manufacture, confection or coupling. The shoes or item of clothing must be returned intact, provided with its own packaging and protective film placed under the sole (as regards the shoes) or tag attached with receipt (as regards the clothes), otherwise the ineffectiveness of the withdrawal.
Some payments want a fee per transaction, any refunds fees will be deducted.
We remind you that in the case of Paypal the commission is about 5%, the amount is not included in the refund of the return.
To proceed with the return request, click on Returns FORM
We do not accept returns on discounted products or on sale. All customers are invited to ask any information by email on the return procedure before making the shipment and following our instructions, in order to avoid unnecessary expenses.
Shipping is based on weight, the shipping method selected, and your shipping address.
To find out how much shipping is for your order, add the items to your shopping cart and proceed to checkout. Enter your shipping address during the first step of the checkout process, then proceed to the second step to see the shipping options and prices. There's no need to enter your billing info or place your order to find out the shipping cost. Shipping options and prices will vary based on the items you have in your cart. Add or remove items and follow the same steps to determine the new shipping price.
Please note, customs fees and additional fees may apply for international shipments. Contact your local customs office for more info.
Delivery times for Italy are 24/48 hours.
Regina Tango will not be responsible for damage suffered by the products after delivery to the carrier in charge of transport or loss and delays in delivery attributable to the latter.